The Provincial Tourism Office shall be the primary planning, programming, coordinating and implementing department in the development and promotion of the local tourism industry, in close coordination with the Department of Tourism, and other related agencies and private entities that support tourism programs, projects and activities of the province of Davao del Sur.
The Provincial Tourism Development and Promotions Office shall be the forefront tourism and investment department that leads INNOVATION in the development and promotion of the local tourism industry for inclusive socio-economic growth, environmental preservation and sustainability, and employment generation, sharing fair contribution in the economy of the Province of Davao del Sur.
The Province of Davao del Sur is on its thrust towards industrialization and tourism which was already incorporated in the Provincial Development and Physical Framework Plan (PDPFP) 2019-2015 of the province. The Provincial Tourism Development and Promotions Office (PTDPO) of the Province of Davao del Sur aims to develop world class standards in all the tourism establishments within the province. Relating to the said vision, the office organized a Tourism Awareness with Customer Service and Guest Handling Seminar to all tourism related establishments and stakeholders in the Municipality of Malalag, Davao del Sur. The PTDPO will prepare, plan and organize the coming event. The event aims to equip the tourism stakeholders and front liners of Malalag, Davao del Sur with basic skills and knowledge about improving their customer lifetime value with better customer service and reputation of the tourism-related and oriented establishments. The specific objective of this seminar is to To equip the participants with the knowledge and ability to assist, facilitate, entertain, and guide the tourists and visitors who will visit their city/ municipality; and to provide livelihood opportunities and enhance resource capability for tourism development in the respective locality. In the first day, the seminar was started by the preliminaries, followed by the Welcome Address of the Tourism Officer of Malalag, Davao del Sur Ms. Lyssa Cabaobao. After the welcome Address, the first speaker (Mr. Kervin Elijay the Supervising Tourism Offiecer of the Province of Davao del Sur) discussed about the Tourism Awareness. After the whole presentation of Mr. Elijay, the Representative of the DILG (Ms. Michelle T. Encabo the MLGOO) presented to the tourism stakeholders about the topic of Safety Seal. The Seminar was resumed at exactly 1:00pm and it was started by the inspirational message of the Mayor of Malalag, Davao del Sur Mr. Peter T. Valentin. After his inspiring message, the DOT Region XI presents the accreditation topic to the stakeholders of Malalag, Davao del Sur presented by Ms. Jhonelee Rhoda. The first day ends here. In the second day of the seminar, It was started by an Opening Prayer and followed by asking the participants “what they expect in the second day of the training”. Then Mr. Baula presented the Customer Service and Guest Handling presentation. His presentation is all about Overview of Anger Management, Learning Communication Essentials, Handling Customers Concern, Knowing the Art of Listening, Enhancing Your Potentials for Other Skills, Knowing Basic Welcoming Techniques. There are four activities done in this last day of the seminar. With a total of 17 participants, the two-days seminar was done successfully.
PTDPO attended the Joint Municipal Development Council and Local Zoning Review Committee Meeting
The Provincial Tourism Development and Promotions Office was invited to participate the Joint Municipal Development Council (MDC) and Local Zoning Review Committee (LZRC) meeting on November 29, 2021. The Local Government Unit (LGU) of Hagonoy hosted the event. Representatives from national and provincial government agencies, and other relevant stakeholders attended the event.
The meeting started with the reading of the LZRC minutes and then it proceeded to the adoption of LCRZ Resolution No.1, series of 2021. Furthermore, the Supervising Tourism Operations Officer Kervin Elijay was one of the speakers during the Open Forum. His talk revolves around the idea that the tourism and investment sector go hand-in-hand. He also said that tourism starts with promoting the place, thus the PTDPO can help the municipality in terms of image building.
Lastly, part of the speakers are representatives from the Department of Trade and Industry (DTI), Investment and Promotions Office, and Department of Agrarian Reform (DAR).
PTDPO assisted the Ambassador of Switzerland to the Philippines during his courtesy visit
The Provincial Tourism Development and Promotions Office welcomed the Ambassador of Switzerland to the Philippines, His Excellency Alain Gaschen and His Commercial Attaché, Kent Primor, during their courtesy visit to the Province of Davao del Sur on November 24, 2021.
The itinerary covers dropping by at Mer’s Cogon branch to check out the native delicacies. His Excellency then proceeded to the Bagobo-Tagabawa Cultural Village at Barangay Tibolo in Sta. Cruz to explore the tribe’s culture. The next site was in Mt. Apo Agri Ecotourism Park at Barangay Kapatagan, Digos City, a project initiated by Congw. Mercedes Cagas. The group had their lunch at Twin Mountain Resort, where Filipino cuisines were served. The final destination was in the Provincial Capitol, where Gov. Marc Cagas warmly received the entourage.
This event aims to create a network and partnership between the Provincial Government of Davao del Sur and the Embassy of Switzerland in all possible project assistance to develop the tourism industry in the province.
The Provincial Tourism Development and Promotions Office and the Municipal Tourism Office of Sta. Cruz conducted a site assessment on the key tourism sites of the Municipality of Magsaysay last November 16, 2021. The Local Government Unit (LGU) of Magsaysay offered assistance to the PTDPO, such as providing the itinerary and rescuers during the visit.
The PTDPO discovered that Magsaysay is a place for culture and rustic adventure. The tourism sites in the municipality include: the IADDA community-Blaan Tribe in Brgy. Maibo, private resort in Brgy. Tacul and its creative mini-park, Talusong Falls in Brgy. Tagaytay, and Jardin de Sta. Rita.
The office also had the opportunity to meet the Blaan women in Brgy. Maibo, who took time to finish their beadworks as part of their daily routine. The assessment concluded that the Blaan artistry is still alive in this part of the municipality.
The Provincial Tourism Development and Promotions Office and Municipal Tourism Office of Sta. Cruz conducted a product assessment on the Sibulan, Sta. Cruz Trail last November 9-11, 2021. The trail is one of the entry points of Mt. Apo. The Municipal Tourism Officer of Sta. Cruz, Mr. Julius Paner and his team, facilitated the activity.
This activity aims to evaluate the situation of the premiere tourism product offered in Davao del Sur for eco-adventure experience and see possible collaboration for further development and enhancement of the site. Before taking the trail, Mr. Paner and his team introduced the community stakeholders to the PTDPO and how they successfully run the tourism business through community-based tourism mechanisms.
The series of activities conducted in the tourism site are the following:
The Department of Tourism Region IX (DOT-IX) in collaboration with the Tourism Officers of the Region conducted a three day (3-day) online Basic Tourism Statistics Tourism Training (BTST) last October 11-13, 2021 via Zoom. The activity aims to capacitate and orient the tourism stakeholders in Davao del Sur the importance of tourism statistics.
The representative of Davao del Sur are the following tourism offices: Provincial Tourism Development and Promotions Office, Municipality of Padada Tourism Office, Digos City Tourism Office, and Municipality of Sta. Cruz Tourism Office.
After the training, the participants were able to define basic tourism concepts and the importance of basic indicators. Moreover, the participants obtained knowledge on how to gather and report tourism statistics using the standard forms for local level. Lastly, the attendees drafted an action plan for tourism data gathering and reporting system.
The Provincial Tourism Development and Promotions Office was directed to attend the Seminar-Workshop on Updating the Local Road Network Development Plan (LRNDP) last October 4-7, 2021 at Hotel de Crisbelle, Digos City. The objective of the activity is to further capacitate the PLGU of Davao del Sur about local road management (LRM) as one of the strategies in achieving the target reforms in the Provincial Governance Reform Roadmap (PGRR) CY 2019-2022 of Davao del Sur.
The moderator of the activity discussed the importance of roads in terms of government local agency. As part of the activity, the participants were asked to create a problem tree, objective tree, and strategies. The Tourism Office identified that the absence of road would mean that the travel time going to tourism destinations would be longer. Thus, it is essential to establish roads and correct routes for shorter travel time.
The participants of the workshop are the following offices:
11. TOURISM OFFICE
The Philippine Statistics Authority (PSA) invited the PTDPO to attend the Virtual Briefing with Stakeholders towards Compilation of Provincial Product Accounts of Davao Region last October 18-19, 2021 via Zoom. The purpose of this activity is to brief the stakeholders on the System of National Accounts (SNA); discuss the importance of Provincial Products Accounts (PPA) and the data requirements for the compilation of PPA, and; gather feedback on the perception of participants on the economic situation of the provinces in Davao Region.
According to the resource speaker of the activity, Mr. Florande S. Polistico, PPA presents a comprehensive picture of the provincial economies by providing a more appropriate measure and assessment of the province’s economic performance. It is essential specifically for the policymakers and stakeholders because PPA can aid economic planning and policy formation. PPA can also be used to monitor the economic development of the local level. Lastly, the speaker highlighted that PPA can only be done if stakeholders provide support in sustaining data.
The Department of Tourism (DOT) – XI in collaboration with the Provincial Tourism Development and Promotions Office conducted an online training entitled “Filipino Brand of Service and Excellence (FBS)”, last September 2, 2021 via Zoom platform. This training took place in the morning and was attended by forty-four (44) business establishments owners and representatives from the tourism sector in the Province of Davao del Sur.
Mr. Gatchi Gatchalian, the resource speaker of this activity, explained and discussed thoroughly the Service Excellence, its social, cultural, environmental, and economic value and importance highlighted. Moreover, he emphasized the idea of H.E.A.R.T, which means to hear out, empathize, apologize, resolve concern, and thank the guest.
The Department of Tourism (DOT) – XI and Lilolelel Company, in collaboration with the Provincial Tourism Development and Promotions Office conducted an online training on the same date, entitled “Customer Service and Guest handling”, after the FBS training. This activity took place in the afternoon and was attended by the same forty-four (44) people.
The goal of this training is to instill in the mind of the participants the mindset, principles, skillset, toolset and culture of proper customer service and guest handling. Mr. Neil Antiquina, the resource speaker of this activity, said that the quality customer service provides support, best customer experience, practical needs, relational or emotional needs, and touchpoint or moment of truths.
The Department of Tourism (DOT)–XI conducted an online meeting via Zoom. The meeting’s agenda was all about the Ecotourism Management Plan of DOT-XI. The participants are the Provincial Tourism Offices of Region XI, the Department of Environment and Natural Resources (DENR), and EJLD Tourism and Consultancy Services.
Each Provincial Tourism Offices were tasked to identify and prioritize three ecotourism sites according to the criteria given by the EJLD. The criteria include: presence of unique natural/cultural features; availability of ecotourism products/activities; level of social/political support; accessibility; current market demand; availability of facilities and services; local benefits; and peace and order, security, and safety.
The identified ecotourism sites of the Provincial Tourism Development and Promotions Office are the following:Sinoronecopark, Anbang waterfalls, and Sub-on cave.
Last September 21, 2020, the Davao del Sur Virtual and Trade Expo was declared opened by the Provincial Governor, Hon. Marc Douglas Cagas. The virtual live and selling event will run from September 21-30, 2021. The event was also graced by the DTI Davao del Sur OIC Provincial Director Maria Victoria Placer who gave the welcome remarks and Mindanao Trade Expo Foundation, Inc. President, Dra. Rosevic Del Rosario-Cembrano who conveyed her message of support.
Moreover, the activities of this week’s event are the following:
Lastly, the PTV News Mindanao and Sunstar Davao featured the first-ever Davao del Sur Travel and Trade Expo, through television and newspaper.